Shipping Policy

Our Complimentary Shipping Service

Shipping Method: We airfreight orders to U.S. locations, followed by delivery to your address.

Order Management and Delivery: Our skilled sales and delivery teams ensure your order is handled with the utmost care. We aim to accommodate your preferred delivery schedule, assist with installation, and provide guidance on using your purchased items effectively.

Shipping Cost: Shipping is provided at no extra cost to you.

Delivery Time: Deliveries typically occur within 7-10 business days. We adjust delivery times to fit your convenience. During delivery, our team will set up and demonstrate your products in your home, which generally takes about 30 minutes, depending on the complexity of your order and demonstration needs.

Delivery Service Details: Please note that we exclusively use a designated courier service for deliveries through this platform. We do not accept shipping requests from other providers and do not handle international shipments. Once dispatched, cancellations are not possible.

Important Notes:

If your order hasn't shipped within one hour after placement, please contact customer service to request a cancellation.
Cancellations are not possible once items are shipped.
Deliveries may experience delays during high-demand periods, stock shortages, or consecutive holidays. We appreciate your understanding in these situations.
If delivery fails due to incorrect address details or prolonged absence of the recipient, items will be returned to us.
For credit card transactions, taxes are covered by us.
Orders made via online payment methods like credit cards may incur a cancellation fee; please contact customer service for refund details.

Thank you for choosing our service. We're committed to providing a seamless delivery experience!

We ship to: United States, Canada,United Kingdom, Australia, New Zealand, Ireland